Playbooks and Activation Guides - contact us for a price list
Resources
Equip your team with immediate, actionable tools. We have developed a comprehensive suite of practical resources designed to eliminate the guesswork, streamline paperwork, and ensure flawless execution when every second counts.

Operational Playbooks
Our playbooks are step-by-step master operational manuals. They contain all the critical documentation, roles and responsibilities, communication logs, and step-by-step processes your team needs to run highly successful, compliant, and organized emergency management operations.
Emergency Operations Center (EOC) Playbook
A complete Command Centre manual. It includes position checklists, incident action plan (IAP) templates, roles and responsibilities, staffing charts, situation reports, and clear communication chains to manage any large-scale crisis immediately. It also provides guides and resources, financial considerations, terminology, and training suggestions.


Emergency Support Services Playbook
Your Community Care blueprint. This playbook provides step-by-step intake procedures, registration forms, vendor agreements, resource-tracking sheets, guidance on setting up reception centres, training suggestions, and guidance on organizing host-community operations. It also helps users create their community emergency support services plan and provides links to training guides and resources.
Disaster Recovery Playbook
The road map to early initiation and rebuilding. This comprehensive guide details post-incident damage assessments, community recovery team structures, community needs assessments, organized frameworks, disaster financial assistance options, and debris management ideas and solutions.


One-Page Activation Guides
When a crisis hits, you need to respond in seconds. Our one-page activation guides are rapid-reference tools designed to be printed, laminated, or pulled up on a phone or whiteboard to walk leadership through the exact critical steps required to launch a response immediately with confidence and success.
EOC Activation Guide
High-impact checklist outlining the immediate criteria for activation of an EOC, notifying key leadership and holding the first briefing.


ESS Activation Guide
The rapid launch guide for community care. It walks your team through declaring an ESS activation, mobilizing the team, and setting up a reception centre and volunteers.
Recovery Activation Guide
A critical guide for transitioning command structures and shifting from active response to community recovery. It outlines the immediate sequence, including establishing a recovery steering committee, securing incident records, and ensuring social and community support.


Developing partnerships in Regional Indigenous and Municipal Emergency Management: The Getting Started Guide
Focuses on building joint command initiatives among regional, municipal, and Indigenous emergency management. It establishes a unified, no-wrong-door approach. This collaboration ensures shared decision-making, respects Indigenous ways of knowing, integrates traditional ecological knowledge, and pools resources, ultimately strengthening regional resilience and cultural safety across all hazards.
Presentation for leadership, administrations, businesses, and emergency management professionals - unified command, for successful outcomes.
